Product Description : AHVI-F2: 2 rider, 73 in. x 70 in. We recently purchased this from a sports store - used it twice and it seemed to lose air, until it would no longer stay inflated. Take note - we were instructed by store manager on not overinflating and took careful precaution to NOT overfill with air. We took the tube out and there seems to be a problem with the seam (about 1/2") - huge disappointment as we bought it for our little grandkids who are coming soon and now we need to return it to the manufacturer and hope for a replacement. It is doubtful we will have this resolved by the time they arrive. If we do, I will add another review noting good warranty by manufacturer!!The manufacturer came through for me. Contacted them and e-mailed receipt and description of problem. Without even knowing how they were going to resolve it, a new replacement bladder showed up at my door in just a few days. The grandkids have not come yet, so I am very pleased with their quick resolution to my problem. Amazing warranty service!! This is the second Viper2 that I've bought. The first one lasted years, but this second one was used only dozen times and it's losing air. I found out with the last one that it had a patch from the manufacturer that had eventually started leaking air. I suspect that this one is the same, just with a bad patch! It's only been 30 days since purchase...I hope they replace it! Other than that it is alot of fun. This will be our second Airhead Viper 2 (have also had other brands) like the two below we have a slow leak and have used it about 10-12 times. Seems to be an issue on their end, hope they will fix it :-) Will keep you updated......
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